AEC PIX Business Policies
Introduction
Welcome to AEC PIX! We are dedicated to providing you with high-quality photography services. This document outlines our business policies to ensure smooth and professional interactions with our clients. By booking our services, you agree to the terms outlined below.
1. Booking & Payment
1.1 Booking Process
To secure your booking, a signed contract and a non-refundable deposit are required. The deposit amount will be $10 and will be deducted from the final balance.
1.2 Payment Terms
Full payment is due on the day of the session/event.
We accept payments via PayPal, cash and bank transfer.
Failure to make full payment by the session may result in the withholding of your photos until the payment is complete.
1.3 Cancellations & Rescheduling
Cancellations: If you need to cancel your booking, please notify us at least 24 hours in advance. Deposits are non-refundable.
Rescheduling: If you need to reschedule, we will do our best to accommodate your new date, subject to availability.
2. Session Guidelines
2.1 Punctuality
Please arrive on time for your session. If you are running late, please notify us as soon as possible. We will do our best to accommodate your remaining time, but any delays may result in a shortened session.
2.2 Location & Travel
We currently do not have a permanent venue as our shoots are in various locations appropriate to your shoot. You will be responsible for any additional travel costs.
2.3 Clothing & Props
Please communicate with us in advance if you plan to bring props, specific outfits, or other special requests. We suggest wearing outfits that compliment your session’s theme or vibe, and we are happy to provide recommendations if needed.
3. Image Delivery
3.1 Editing & Final Images
Your images will be professionally edited in line with our style. Significant changes beyond colour correction or minor touch-ups may be subject to an additional fee.
You will receive the final edited images in digital format [JPEG] within 2 weeks of your session. A proof gallery may be provided first for your review and selection on request.
3.2 Image Rights & Usage
By booking our services, you grant us permission to use your images for promotional purposes, including social media and website galleries. If you prefer not to have your images shared, please notify us in writing.
You will receive a license for personal use of the images. Commercial use (e.g., selling prints) requires prior approval and an additional licensing fee of $25.
4. Liability & Safety
4.1 Safety
Client safety is our priority. We will not engage in any activity that may compromise safety during sessions. If you have any specific safety concerns, please let us know ahead of time.
4.2 Liability
AEC PIX is not responsible for any injury, loss, or damage that occurs during the session. We encourage clients to take necessary precautions and ensure the safety of their guests, especially during outdoor shoots or events.
5. Confidentiality & Privacy
We respect your privacy and are committed to maintaining confidentiality. Your personal details, booking information, and any sensitive data will be kept secure and will not be shared with third parties unless required by law or with your consent.
6. Client Conduct
We ask that all clients and their guests treat our team with respect during the session. Inappropriate behaviour, harassment, or disruptive conduct may result in termination of the session with no refund.
7. Special Requests
If you have any specific requests or requirements for your session (e.g., makeup artists, particular locations), please let us know at the time of booking. We will do our best to accommodate your needs, but additional charges may apply for any third-party services.
8. Terms of Agreement
By confirming your booking with AEC PIX, you agree to the terms outlined in this document. Both parties will adhere to the contract, and any disputes will be resolved in accordance with the agreed terms.
If you have any questions about these policies, please don't hesitate to contact us at aecpix25@gmail.com.
Thank you for choosing AEC PIX!
We look forward to capturing your special moments.